Palo Alto Auto Repair

Stefan and the team over there are really good. They gave us a fair and well-explained estimate on my wife's Passat, and then were very gracious when we decided to forgoe the repairs and buy a new car instead. They let us park the car in their lot for nearly two weeks, which was very nice of them to do. They even gave us some advice on which new car to get. If we ever have another German car, there is not other place that we would go than Meissner.

I had a suspension squeek in my 2004 Subaru Outback. It took a couple of visits to the shop for Meissner to get it right, but they fixed it perfectly and did not charge me for the extra visit. It was tricky to find the squeek. I am an engineer, with lots of mechanical engineering experience, so I know when mechanics are telling the truth or trying to feed me nonsense. From now own, I will have Meissner service all of my vehicles.

I am conflicted. If I publish this review, I am afraid that my now favorite auto repair facility will be swamped by others. Still, Gary deserves the accolades. My van is a 1985, and Gary persisted until he found in southern CA vacuum delay valve and elec. spark control replacement part(s) for my van. Furthermore, I appreciate the fact that Gary took the initiative to investigate what else might be a problem with my van, including road testing it. It is fortunate because 4 other items needed fixing/replacing: steering idler arm, front/rear drive shaft u-joint assembly, adjust tire pressure and reattach loose muffler pipe. Thank you too, Donado (mechanic)

Nothing but nice things to say about Meissner. Had a tune-up this week while I waited! Good service. I have used them before. Decent prices.

Meissner Auto is a family owned shop and they do GREAT work! Head to toe and hands down, this is the ONLY shop I go to because they are experienced, trustworthy, knowledgeable and efficient. I feel sa fe taking my car to them because I know they arent going to play around with me and say something needs replacing that actually doesnt or charge me a ton in the process. Everything gets explained to me in full detail so I understand whats necessary and the shop crew are not only friendly but funny while your waiting too! I highly recommend Meissner Auto and will even go as far as to say they are the BEST shop in the Bay Area. Thanks guys! Keep up the GREAT work!

I have been going to Meissner for 25 plus years. Years ago I went in for a grinding noise in the back, expecting a big expense. He replaced the wheel bearings for under $100. I have been a big fan ever since.

Meissner Automotive saved my Thanksgiving. No kidding. I was about to get on the road with kids in the late afternoon to start the Thanksgiving trek to Los Angeles when I got a flat. I went to Meissner not sure what to expect or if they had time to help. I am not a regular customer of theirs. Still, Gary stopped whatever he was doing, took my tire off the car to fully inspect it, found a leak and plugged it within the half hour and I was on my way. This is very classy. We had a safe trip and arrived well before midnight... Thank you Meissner Automotive!

Gary Meissner's shop is worthy of all these good reviews! Fair and honest just like the others say. Even the filtered reviews are good. If you have mechanical needs look no further. If your trying to fix your radio there are specialty shops for that, i.e. sole bad review with electrical issues. I am SURE Gary did more for that customer then ANY other shop would have. I have been a happy customer for over 10 years!

If you are looking for a reliable mechanic that will not short change you, go for Meissner. Moving to the Southbay area, I asked my friend which mechanics he would recommend. Living in SF, he only knew reliable mechanics in his hometown, so he forwarded me a list from a news program of mechanics that gives great auto service with a reasonable price. I would not say they have the cheapest price for oil change, but it's good to bring the car in so they can make sure everything else is okay. HERE IS WHY I DECIDED TO WRITE A REVIEW My wife's Accord was having a slight accelerations problem, I took it in to see if Meissner can fix it. Kurt (son of owner Gary Meissner) & the crew figured out the problem which was a software issue. Only the dealer could fix this problem, however so Kurt proceeded to have the Honda dealer fix the Accord. He let the dealer know what his thoughts were with the problem was (software). The Honda dealer did not listen to Kurt, however and proceeded to perform a $500+ repair. When Kurt got the car back, he tested it out & he was not satisfied with the outcome. He took the car back to the dealer to have them fix it again (making sure they take care of the software issue). The dealer ended up fixing it after 7 days of back and forth with Meissner. During that time, Kurt even gave me a complimentary loaner car while my Accord was being repaired at the dealer. (It's not a Lexus, but it's fine as long as it gets me from point A to B). At the end, the Accord was all fixed and I did not have to paid less than $500 for the repair. Kurt argued with the dealer to not charge me that $500+ bill since it did not fix the problem. When I got the car back, Kurt did not even want me to pay for the repair until I drove it for a week to make sure we are happy with the outcome. I'm sure Meissner did not get much out of that repair, if at all. In fact, I'm sure they must have lost some money from it. Meissner Auto took their responsibility of getting my car fixed and my satisfaction very seriously. They are smart about investing in customer's satisfaction than counting pennies for every service. That's why they will get my business again.

This is an excellent repair shop!The Meissner's know cars!! Their prices are reasonable and you can trust their knowledge, expertise, and most of all, their WORK!This is the Last Honest Auto Shop and I wont take my car anywhere else!