Palo Alto Auto Repair

Took my '03 Lexus here. They were very nice, professional, and fast. 1. I dropped my car off very quickly, and they drove me back to my home.2. They called me a few hours later with a diagnosis and price - which was 50% cheaper than another shop I had checked.3. I asked them to look over the car more thoroughly, and they told me about 3 problems that had been missed by the last shop that checked it out.4. They fixed my car within a day.5. I was pleasantly surprised to find my car lightly cleaned.

These are honest, reliable folks who do good work. They stood by their estimate to replace my alternator even though it took them 2.5 hours instead of the 45 minutes their manual had said it would take. They only charged me for the labor time they estimated! Incredibly fair.

I had to come back and give a second review for Meissner- I brought my 1998 jeep cherokee in again because the check engine light is giving me trouble. Scott at the front desk is really patient and really cares about his customers. He solved the check engine light mystery, charged me minimally for service time and diagnostics, and even drove my car over the weekend to make sure it was all solved! Then he went ahead and got my car smogged on the spot which saved me a lot of time and effort. I hugely appreciate this shop and will be coming back for future repairs. It's nice to have found a place I trust. My car runs so much better!

Hands down the best auto repair service that I have used in the last twenty years, Kurt even knows my name after not seeing me for a year. They don't try and nickel and dime you for this and that. They tell you exactly what is wrong and get it done quickly and inexpensively. Never do I get the feeling that they are trying to BS me and I like that in a car repair business.

My good friend from high school (Scott Meder) works at Meissner, which is how I heard of the place. I've been looking for a trustworthy auto shop and figured I can absolutely trust a place where my friend of nearly ten years works. I brought my 1998 Jeep Cherokee Sport here and received excellent service. The mechanics do quick work (they're really busy with lots of loyal customers but got my car back to me the next day) and Scott at the front desk is really helpful in explaining technicalities. I don't know much about cars and so I'm always worried about getting fleeced/ripped off. However, the mechanics here did the minimum to get my car to pass smog and then Scott even wrote out a detailed list of the next steps my car needed, in order of urgency. The shop takes care of all kinds of cars, and have a very no-nonsense, honest attitude with their customers which I really appreciate. They've also been around for a long time and have many returning customers which speaks greatly to their business. I'm really happy to have found a shop that I can call and use regularly!

Local shops with people you like in them who truly enjoy delivering good service at a fair price are hard to find. I had not taken a car to Meissner's for many years since I got one that was under warranty. I went back a few weeks ago and was very pleased with the brake job Kurt and his team performed on it. The brake job was effective and all is well with the car.It was fast, too. Took it in without an appointment on a Thursday at lunchtime, had it back early on Friday afternoon.One thing that gripes me about some shops is the charge they apply for diagnostic time on top of the shop rate for the repair. In my case Meissner did NOT double-charge for this like the other places I sometimes go to. So I'll be back to Meissner's more often now.

I havent left a yelp review for any business in a couple years, but i am extremely impressed with Meissner Automotive. My mom and sisters have been bringing their cars here for awhile, and they have always done excellent work. I took my 2007 335i in yesterday for a check engine light and oil leak. Within a few hours they had diagnosed the problems, and called me with options. I work in the car business, so I double checked their diagnosis with some of my mechanics, and they confirmed everything I was told. Most mechanics will pack your bill with unnecessary work, but these guys are honest. Support local business and service your car here!

Great guys and very knowledgeable. They are great with diagnostics and repairs.